Privacy Policy

1. Introduction

GrowthHouse ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you visit our website or engage our services.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and business details you provide via forms or booking pages.
• Usage data — IP address, browser type, pages visited, and time spent on our site (via cookies and analytics tools).
• Communication records — emails, call notes, and messages exchanged with our team.

3. How We Use Your Information

We use your data to:

• Respond to enquiries and schedule consultation calls.
• Deliver our pay-per-shown-appointment services.
• Send relevant follow-up communications and service updates.
• Improve our website, marketing, and overall service quality.
• Meet legal and accounting obligations.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the basis of: (a) your consent, (b) the performance of a contract you have entered into with us, (c) our legitimate business interests, and (d) compliance with legal obligations.

5. Sharing Your Information

We do not sell your personal data. We may share information with trusted service providers (such as our CRM, calendar tools, email service, and ad platforms) strictly to operate our service. All providers are bound by confidentiality and data processing agreements.

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time.

7. Cookies

Our site uses cookies for essential functionality and analytics. You can disable cookies in your browser settings, though this may affect site functionality.

8. Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing.
• Withdraw consent at any time.
• Lodge a complaint with the Information Commissioner's Office (ICO).

9. Security

We use appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies separately.

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page with the updated effective date.

12. Contact Us

For any privacy-related questions or to exercise your rights, contact us at:

Email: hello@growthhouse.co
Address: London, United Kingdom